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Manage members

Topping up a member's wallet

Credit a member's electronic wallet and record the payment in the cash register record

1

Open the panel

The electronic wallet must be enabled for your club. Open Members › Manage members and click Add to wallet at the top of the page. A panel opens on the right.

2

Enter the transaction

  1. In Name, type the first letters of the member and choose them from the list: their current balance is shown in brackets. Only active members are offered.
  2. Check the Date (today by default).
  3. Enter the amount in E-P: a negative amount takes money out of the wallet.
  4. If needed, enter the Reason for the transaction (for example "Top-up at the bar").
  5. Choose the Payment method used by the member: cash, credit card, wallet, bank transfer, other payment method (and debit card, Visa or Mastercard if these accounts are set up).
The completed Add to wallet panel

The completed Add to wallet panel

Click Add to wallet. A message confirms the operation (old balance + amount = new balance) and the transaction is entered in the cash register record with the chosen payment method.

3

Correcting a balance directly in the list

The column E-P in the list shows each member's balance. You can enter a new balance there: after confirmation it replaces the old one, and the adjustment is also recorded in the cash register record.

The E-P column in the list of members

The E-P column in the list of members

Prefer the panel Add to wallet for a payment by the member: it records the payment method. The correction in the column is for fixing a wrong balance.

💡 On the member's side

The member sees their balance and can top up their wallet online themselves from their area (see the article How do I top up my digital wallet?). The transaction history is in their profile, tab Electronic purse value.

Plugin.ch tutorial — Managing members

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